Warranty Policy

Labor & Parts:
BITSPACE offers a lifetime labor policy, lifetime technical support and guidance. Standard warranty exclude all accidental damages such as water damage, electrical shorts, fire damage, and all force related damages.
» Any damage caused by impacts, fluids, fire, flood, wind, earthquake, lightning, or similar disaster; unauthorized modifications, attachments or peripherals, improper use, environment, installation or electrical supply; improper maintenance; any other misuse, abuse, or mishandling by a customer is not covered under warranty. BITSPACE reserves the right to deny any warranty request if it believes the claim is related to any of the above causes and against the manufacturer's criteria or warranty policies. BITSPACE under no circumstances is liable for any other damages of any type and other claims regardless of if they are based upon breach of warranty, breach of contract, liability, or any other theories developed.
» BITSPACE provides a one-year limited warranty. After the one year period expires, BITSPACE reserves the right, with the customer's permission to charge the customer for the replacement of the part needed in the event of a hardware failure. Parts Warranty will also be applicable as per the respective manufacturer's warranty policies and period by their authorized service centers, wherein BITSPACE will assist the customer if it is outside the standard BITSPACE warranty but covered under the manufacturer warranty. BITSPACE does not cover any software included or purchased with the System.
» BITSPACE reserves the right to void any warranty due to unauthorized modification of the system or an individual component, or due to lack of maintenance of the PC or parts included in the PC.
» All shipping costs are the responsibility of the customer. The only situation in which a customer will not be liable for shipping costs is if and only if the computer arrives and does not function or is determined to be dead on arrival. If shipping is paid for by BITSPACE all fees incurred will be charged to the customer upon Delivery receipt, BITSPACE reserves the right to instruct the shipping partner to hold delivery until the subsequent shipping fees are paid.

• Overclocking:
» Overclocking completed by any party other than BITSPACE immediately voids any BITSPACE warranty. Overclocking can cause serious damage to multiple PC components and is best left to the professionals.

• Fixing the Issue:
» BITSPACE will submit the part/component of the PC / System & submit it to the respective service center as soon as possible, for its scrutiny, analysis, and approval after BITSPACE procures it from the buyer. The report of the service center will be sent to the buyer/customer on which we can proceed accordingly. This service comes under BITSPACE one-year limited warranty.